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 613-229-3131

Zak's Lawn Care

Privacy Policy

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Last Updated: April 2, 2025

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Welcome to Zak's Lawn Care! We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your data when you visit our website (http://www.orleanslawncare.ca]) or use our lawn care services.

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1. Information We Collect

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We may collect the following types of information:

  • Personal Information:

    • Name, email address, phone number, and home address when you request a quote, book a service, or contact us.

    • Payment details (e.g., credit card information, electronic funds transfer), 

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  • Non-Personal Information:

    • Website usage data, such as IP address, browser type, pages visited, and time spent on our site, collected via cookies or analytics tools.

    • General location data (e.g., city or region) based on your IP address.

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  • Voluntary Information:

    • Details you provide in forms, surveys, or messages (e.g., lawn size, service preferences).

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2. How We Collect Information

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We collect information when you:

  • Fill out contact or booking forms on our website.

  • Call, email, or message us directly.

  • Browse our site (via cookies and analytics tools like Google Analytics).

  • Sign up for our newsletter or promotions.

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3. How We Use Your Information

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We use your data to:

  • Provide and schedule lawn care services (e.g., fertilizer applications, mowing).

  • Process payments and send invoices or receipts.

  • Respond to your inquiries or customer service requests.

  • Send you updates, promotions, or service reminders (you can opt out anytime).

  • Improve our website and services by analyzing usage trends.

  • Comply with legal obligations or protect our business interests (e.g., fraud prevention).

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4. How We Share Your Information

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We do not sell your personal information. We may share it with:

  • Service Providers: Third parties who help us operate, such as payment processors (e.g., Stripe, PayPal), email services, or scheduling software. These partners are bound to protect your data.

  • Legal Requirements: If required by law, such as in response to a court order or government request.

  • Business Transfers: If we sell or merge our company, your data may be transferred as part of the deal, but only under strict confidentiality terms.

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5. Cookies and Tracking

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Our website uses cookies to enhance your experience. These small files may:

  • Remember your preferences (e.g., language settings).

  • Track site performance and visitor behavior.
    You can disable cookies in your browser settings, but this may limit some site features.

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6. How We Protect Your Information

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We take reasonable steps to secure your data, including:

  • Encryption for payment transactions (via our payment processor).

  • Secure storage of customer records.

  • Limiting access to your information to authorized staff only.
    However, no online system is 100% secure, and we cannot guarantee absolute protection against breaches.

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7. Your Choices and Rights

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You have the right to:

  • Access: Request a copy of the personal information we hold about you.

  • Correct: Ask us to update inaccurate data.

  • Delete: Request removal of your data (unless we need it for legal or service purposes).

  • Opt-Out: Unsubscribe from marketing emails via the “unsubscribe” link or by contacting us.
    To exercise these rights, email us at [yourcontactemail@domain.com (mailto:yourcontactemail@domain.com)].

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8. Third-Party Links

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Our website may link to external sites (e.g., social media, payment gateways). We’re not responsible for their privacy practices, so review their policies separately.

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9. Children’s Privacy

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Our services are not intended for anyone under 18. We do not knowingly collect data from children. If we learn we’ve collected such data, we’ll delete it promptly.

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10. Changes to This Policy

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We may update this Privacy Policy as our business or laws change. We’ll post the revised version here with an updated “Last Updated” date. Check back periodically for changes.

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11. Contact Us

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Questions about this policy? Reach out:

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Thank you for trusting Zak's Lawn Care with your lawn and your information!

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